AT&T users are unable to connect to Microsoft services (Update: Microsoft and AT&T statements)

The outage extends to both mobile data and fiber connections.

AT&T users are unable to connect to Microsoft services (Update: Microsoft and AT&T statements)
AT&T logo on smartphone with blue background stock photo
Credit: Edgar Cervantes / Android Authority
  • AT&T is facing an outage, with users specifically complaining about being unable to connect to several Microsoft services.
  • It is not immediately clear if the outage is because of issues with AT&T, Microsoft, or others involved.
  • Update: AT&T has confirmed the outage in a statement, and the issue has been resolved.

Update, September 12, 2024 (02:10 PM ET): We’ve now heard back from Microsoft, as well, and a spokesperson for the company helps confirm the nature of this outage:

A third-party Internet Service Provider incident that impacted a subset of their customers’ ability to access our services is now fully resolved.