Google Play could soon help you fix Play Protect certification issues (Update: Rolling out)
The feature will either address the certification error or highlight the reason behind the error.
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- Google Play could soon get a new feature to help fix Play Protect certification issues. The feature is currently in development, but we’ve managed to get an early look at it in the latest Google Play Store release.
- The upcoming “Fix device issue” button will run a few checks to address Play Protect certification issues or provide details about why a device is not certified.
- Update: Google has announced that it is rolling out this feature but did not offer more details on the checks or fixes.
Update, September 10, 2024 (05:02 AM ET): As part of the latest Google Play Store v42.7 update rolling out now, Google has announced that users will be able to see a new option in the Play Store’s settings page if there is an issue with the Play Protect certification status. Users will be able to refresh the status and try to fix the issue. However, Google did not offer more details on the checks it conducts or the fixes it will suggest.
Original article, August 1, 2024 (09:40 AM ET): Google Play might soon help users fix issues resulting in a failed Play Protect certification. We’ve spotted an upcoming feature in Google Play Store version 42.1.21 that could either address the Play Protect certification error or provide details about why a device is not certified.