T-Mobile’s controversial new bill credits policy goes live a week early
T-Mobile has started enforcing its new policy.
JoriPress
- T-Mobile’s controversial new policy on bill credits has gone into effect.
- Going forward, you will no longer receive the bill credits remaining in your promo period if you pay your equipment installment plan off early.
- This policy was expected the change on July 1, but the carrier activated the policy a week early.
Last week, it was discovered that T-Mobile was planning to make a change to the way it handles bill credits for device promotions. Customers are now finding that the new policy has already gone into effect.
For a bit of background, T-Mobile runs device promotions in which customers can pay off their devices over time through an Equipment Installment Plan (EIP). These customers are also given discounts at are offered in the form of bill credits. Even if you paid off your device early, you would continue to earn the bill credits offered for the entire promo period as Recurring Device Credits (RDC). The report from last week claimed that T-Mobile would change its policy so that customers would stop receiving bill credits once their device is paid for.
