OnePlus’s ‘Any Device Any Condition’ is practically a discount, not a trade-in (Update: Statement)
Trade-in, shmade-in.
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- If you’re not trading in an “eligible device” OnePlus offers a flat $100 credit for old phones. The $100 credit is framed as a reward for recycling your old device.
- OnePlus may not be verifying recycling compliance, and some shoppers say they never got mailing labels.
Update, July 25, 2024 (06:24 AM ET): OnePlus has offered the following statement for the issue:
After further investigation, we have identified that recently some users did not receive official communication from our partner to send in their old devices as part of our ANY device in ANY condition trade-in deal. The issue has been fixed and those who are interested in this trade-in deal will be able to participate in our ANY device in ANY condition trade-in deal across our current OnePlus product portfolio. Users should be aware that they will receive a separate communication from our partner to trade-in their old device as part of our program.
