Ethiopian Airlines Kigali Office: Contact Details & Services

Looking for support with your Ethiopian Airlines travel in Kigali, their city office and airport counter offer full assistance for bookings, inquiries, baggage, special requests, and more.

City Office (UTC Building, Office No. 25)

• Address: UTC Building, Office No. 25, KN 4 Ave, Kigali (P.O. Box 385)

• Phone (reservations/ticketing): +250 525 570 440 / 525 570 442

• Mobile (reservations): +250 788 751 585 / 788 220 220

• Hours: Monday to Friday 08:00–19:30; Saturday 09:00–18:00

Airport Office (Kigali International Airport, Departure Terminal)

• Address: KN 5 Rd, Kigali International Airport

• Phone: +250 788 380 677

• Hours: Monday to Friday 08:00–19:30; Saturday 09:00–18:00

These offices handle booking, cancellations, rescheduling, check-in (online and at the counter), baggage services, unaccompanied minors, lounge access, visa information, and more. For flight status, seat selection, group travel, and ShebaMiles support, you can rely on knowledgeable local agents to assist you efficiently and professionally.