Customer Care Services at the united airlines boston office

The United Airlines Boston Office provides comprehensive assistance for all passenger needs, from bookings and baggage inquiries to loyalty program services. With global connectivity and dedicated customer support, United Airlines ensures a smooth and enjoyable travel experience for passengers flying from Boston Logan International Airport.

Aug 26, 2025 - 09:44
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The United Airlines Boston Office serves as a convenient hub for passengers looking for assistance with reservations, ticketing, baggage policies, and other travel-related services. As one of the leading U.S. carriers, United Airlines ensures smooth travel experiences for both domestic and international flyers through Boston Logan International Airport (BOS).


? United Airlines Boston Office Address

United Airlines Office – Boston, MA
Boston Logan International Airport (BOS)
1 Harborside Dr, Boston, MA 02128, USA


? United Airlines Boston Contact Number

  • General Reservations (USA): +1 (800) 864-8331

  • Baggage Service Center: +1 (800) 335-2247

  • United Club & Lounge Inquiries: +1 (866) 822-5827

  • MileagePlus Assistance: +1 (800) 421-4655


? Office Working Hours

  • Monday – Sunday: 24 Hours (Airport ticket counter and customer assistance)

  • Holiday hours may vary.


✈️ Services Offered at United Airlines Boston Office

At the Boston office, United Airlines offers a full range of passenger services, including:

1. Flight Bookings & Reservations

  • Booking domestic and international flights.

  • Guidance for group and corporate travel.

  • Assistance with multi-city itineraries.

2. Ticket Changes & Cancellations

  • Modifying flight dates and destinations.

  • Help with rebooking due to delays or cancellations.

  • Support with refunds, credits, and eVouchers.

3. Baggage Services

  • Information on carry-on and checked baggage allowances.

  • Handling of delayed, lost, or damaged luggage.

  • Payment for extra baggage, oversized, or overweight items.

4. Check-in Assistance

  • Support with self-service kiosks and mobile check-in.

  • Priority services for Premier members and United Polaris customers.

  • Boarding pass printing and travel document verification.

5. MileagePlus Loyalty Program

  • Enrollment in United MileagePlus.

  • Redeeming miles for flights, upgrades, and partner airlines.

  • Support for elite status members.

6. Special Passenger Assistance

  • Wheelchair assistance and services for passengers with reduced mobility.

  • Unaccompanied minor travel arrangements.

  • Guidance for passengers with medical or dietary requirements.


? Popular United Airlines Destinations from Boston (BOS)

United Airlines connects Boston travelers to major hubs across the U.S. and worldwide:

  • Boston → Newark (EWR) – Key United hub with global connections

  • Boston → Chicago O’Hare (ORD)

  • Boston → Denver (DEN)

  • Boston → Washington D.C. (IAD & DCA)

  • Boston → Los Angeles (LAX)

  • Boston → San Francisco (SFO)

  • Boston → London (LHR)

  • Boston → Frankfurt (FRA)


? Why Visit the United Airlines Boston Office?

Passengers may visit the Boston office for:

  • Last-minute bookings and upgrades.

  • Travel document verification for international flights.

  • Visa and entry requirement guidance.

  • Assistance with special baggage or pet travel.

  • Personalized service for premium cabin travelers.


✔️ Travel Tips for United Airlines Passengers from Boston

  • Arrive at Logan Airport at least 2 hours before domestic flights and 3 hours before international flights.

  • Use the United mobile app for mobile boarding passes, upgrades, and flight tracking.

  • Prepay for baggage online for lower fees.

  • Visit the United Club Lounge at Boston for a comfortable pre-flight experience.


Conclusion

The United Airlines Boston Office provides comprehensive assistance for all passenger needs, from bookings and baggage inquiries to loyalty program services. With global connectivity and dedicated customer support, United Airlines ensures a smooth and enjoyable travel experience for passengers flying from Boston Logan International Airport.

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