United Airlines Accra Office +1-855-742-0149

The United Airlines Accra Office plays a key role in connecting travelers in Ghana to the United States and beyond. As part of United Airlines’ strategic expansion into West Africa, the Accra office provides a local base of operations, offering a full suite of travel services to individuals, families, and corporate clients. With both a city ticketing office and an airport service desk, United Airlines ensures that passengers receive the assistance they need throughout their travel experience.

From booking tickets and managing travel plans to handling cargo logistics, the United Airlines Accra Office serves as a vital touchpoint for travelers and businesses operating between Ghana and North America.

City Ticket Office – Airport City, Accra

The main United Airlines Accra Office is located in Airport City, one of Accra’s busiest business districts. This modern, accessible location provides a convenient hub for passengers who need in-person assistance with their travel plans. It is close to key transport routes, hotels, embassies, and other major airline offices.

At this city office, travelers can take care of all their pre-flight needs. Services include flight bookings, changes to existing itineraries, cancellations, and inquiries about available routes or promotions. The staff are knowledgeable and trained to provide efficient and courteous service. Whether you're a first-time traveler or a frequent flyer, the office team can assist with everything from seat upgrades to baggage policies.

This United Airlines Accra Office is also equipped to support passengers who need special travel accommodations. For instance, travelers who require wheelchair assistance, have dietary restrictions, or are flying with young children or pets can make arrangements through the city office. Additionally, the office offers assistance with the airline’s MileagePlus loyalty program and provides guidance on visa and transit regulations.

Business travelers and corporate clients can use the office to coordinate group bookings or to manage employee travel. With the help of the office staff, group travel logistics are handled professionally and efficiently.

Airport Office – Kotoka International Airport

In addition to the city location, United Airlines operates a dedicated office at Kotoka International Airport, Ghana’s main international travel hub. The United Airlines Accra Office at the airport is located near the check-in counters, making it easily accessible to passengers who require support during their departure or arrival.

The airport office provides same-day travel services such as assistance with check-in, baggage inquiries, boarding passes, and real-time flight updates. If a passenger experiences a missed connection or needs to be rebooked due to delays, the airport team is available to help resolve the issue quickly and professionally.

For travelers requiring special services—such as unaccompanied minors, elderly passengers, or those needing language assistance—the United Airlines Accra Office at the airport offers personalized support. Staff are also on hand to direct passengers to lounge areas or to assist with travel documentation questions, particularly for international travelers.

Open daily in line with flight operations, this office ensures that travelers always have access to help when it matters most.

Cargo and Freight Services

Beyond passenger services, United Airlines also supports cargo and freight operations in Ghana. The cargo division is managed through a specialized logistics partner located near the airport. This part of the United Airlines Accra Office network focuses on handling imports and exports for businesses and individuals who need to ship goods between Ghana and the U.S.

The cargo team provides support for general freight, perishables, medical supplies, live animals, and time-sensitive shipments. All operations are conducted in accordance with international safety and customs regulations. Businesses working with the cargo office benefit from streamlined processes and access to a global transport network.

This facility operates extended hours to accommodate global shipping schedules and provides personalized support for logistics planning and documentation.

Full Range of Services Offered

Across its locations, the United Airlines Accra Office delivers a comprehensive range of services, including:

• Flight bookings and itinerary management
  
  

• Ticket changes, cancellations, and refunds
  
  

• Seat upgrades and reservation assistance
  
  

• Baggage information and claims support
  
  

• Special travel accommodations
  
  

• Group and corporate travel coordination
  
  

• MileagePlus loyalty program support
  
  

• Visa, documentation, and travel advice
  
  

• Cargo and freight management
  
  

Each office is staffed by trained professionals dedicated to ensuring a smooth and enjoyable travel experience for all passengers.

Strategic Importance of the Accra Office

United Airlines’ decision to maintain and expand its operations in Ghana reflects the airline’s recognition of Accra as a key aviation and business hub in West Africa. The United Airlines Accra Office serves not only local travelers but also passengers from across the region seeking reliable air service to the United States.

Since reintroducing direct flights from Washington D.C. to Accra, the airline has strengthened U.S.–Africa ties and enhanced travel opportunities for the Ghanaian diaspora, business community, and international tourists. The support infrastructure in place at the United Airlines Office in Accra helps make this possible by ensuring passengers receive high-quality service before, during, and after their flights.

Summary

Whether you're booking a flight, seeking assistance with travel changes, shipping cargo, or coordinating group travel, the United Airlines Accra Office provides everything needed to make your experience efficient and stress-free. With both a city and airport location, plus a dedicated cargo division, the airline maintains a strong local presence that supports travelers and businesses alike.

United Airlines remains committed to delivering exceptional service in Accra, backed by a knowledgeable team, global flight network, and a customer-first approach. The Accra offices are a testament to the airline’s broader goal of building meaningful connections between Ghana and the rest of the world.