Turkish Airlines Baku Office in Azerbaijan – Your Complete Travel Support Guide

When it comes to comfort, reliability, and a touch of Turkish hospitality, Turkish Airlines continues to be a favorite choice for travelers worldwide. The Turkish Airlines Baku Office in Azerbaijan serves as a convenient hub for passengers in the region, providing assistance with bookings, flight changes, baggage inquiries, and more. Whether you’re a frequent flyer or planning your first trip, having direct access to a local office can make your travel experience seamless.

? Contact Information – Turkish Airlines Baku Office

• Office Name: Turkish Airlines Baku Office

• Address: 2nd Floor, Demirchi Tower, 37 Khojali Avenue, Baku, Azerbaijan

• Phone Numbers: +994 12 404 10 51 / +994 12 404 88 49

• Fax Number: +994 12 497 00 27

• Email: [email protected]

• Website: www.turkishairlines.com

• Working Hours: 8:30 am – 5:30 pm (Monday – Sunday)

✈ Airport Office Information

Heydar Aliyev International Airport (GYD)

• Address: F27X+3X6, Azerbaijan

• IATA Code: GYD

This airport serves as the main departure and arrival point for Turkish Airlines passengers traveling in and out of Azerbaijan.

Why Visit the Turkish Airlines Office in Baku?

While online booking systems and customer service hotlines are helpful, some travel situations require in-person assistance. The Turkish Airlines Office in Baku offers:

• Immediate problem-solving for travel disruptions.

• Personal guidance for complex travel itineraries.

• Access to updated airline policies and promotions.

• A personal connection with staff who understand your travel needs.

? Services Provided by the Turkish Airlines Baku Office

The Baku office provides comprehensive support for all your travel needs, including:

1. Flight Bookings – Secure tickets for domestic and international destinations.

2. Ticket Modifications & Cancellations – Change your travel dates or routes easily.

3. Baggage Information – Get details about weight limits, size restrictions, and fees.

4. Online Check-In Assistance – Ensure your seat is confirmed before arriving at the airport.

5. Visa Information – Receive guidance on travel documents required for your destination.

6. Special Assistance – Request help for unaccompanied minors, medical needs, or special meals.

7. Loyalty Program Support – Learn how to earn and redeem Miles&Smiles points.

8. Flight Status Updates – Stay informed about delays, cancellations, or changes.

? Baggage Policy Overview

Turkish Airlines is known for offering generous baggage allowances, but it’s important to understand the rules:

• Cabin Baggage: Usually one carry-on bag plus one personal item.

• Checked Baggage: Varies depending on route and ticket class.

• Excess & Oversize Baggage: Additional charges apply, which are lower when paid in advance.

For detailed information, you can visit their Baggage Information Page or speak directly to the Baku office staff.

✈ Aircraft Operated by Turkish Airlines

Turkish Airlines operates a modern and diverse fleet, including:

• Airbus A340-300

• Airbus A330-300 / A330-200

• Airbus A321-200 / A320-200 / A319

• Boeing 737-700 / 737-800 / 737-900ER

• Boeing 777-300ER

• Embraer E195

• Cargo Aircraft: A310 Cargo, A330-200F Cargo

? Turkish Airlines Headquarters Contact

For escalated matters or corporate inquiries:

• Address: İstanbul, Yeşilköy Mh. 34149 Havaalanı Cad. No:3/1, Turkey

• Phone: +90 212 463 63 63

• Website: www.turkishairlines.com

10 Frequently Asked Questions (FAQs)

Q1: Where is the Turkish Airlines Baku Office located?
A: It is at 2nd Floor, Demirchi Tower, 37 Khojali Avenue, Baku, Azerbaijan.

Q2: What are the office hours?
A: The office is open daily from 8:30 am to 5:30 pm.

Q3: Can I buy tickets directly at the office?
A: Yes, you can purchase, modify, or cancel tickets in person.

Q4: Does the office assist with baggage issues?
A: Yes, they provide full baggage policy guidance and fee details.

Q5: Can I check flight status through the Baku office?
A: Absolutely, they offer real-time flight updates.

Q6: Does the office provide visa assistance?
A: They can guide you with general visa requirements, but official applications must be made with the relevant embassy.

Q7: Is the Baku office connected to Heydar Aliyev International Airport?
A: It’s located in the city but works closely with airport operations.

Q8: Can I request special assistance at the office?
A: Yes, including mobility support, special meals, and medical assistance.

Q9: Does the office handle Miles&Smiles loyalty program inquiries?
A: Yes, they assist with enrollment, point redemption, and account queries.

Q10: Is it possible to upgrade my seat from the office?
A: Yes, upgrades are available depending on seat availability.

? Travel Tips for Visiting the Turkish Airlines Baku Office

• Bring your booking reference for faster service.

• Check office hours before visiting to avoid delays.

• Ask about promotions as some deals are available only through the office.

• Visit earlier in the day to avoid peak-hour queues.

Final Thoughts

The Turkish Airlines Baku Office is more than just a booking center—it’s a reliable travel companion for anyone flying with the airline. Offering professional assistance, quick solutions, and personal guidance, this office is the ideal choice for travelers in Azerbaijan who want peace of mind before their journey.

Whether you’re booking your first trip with Turkish Airlines or managing complex travel plans, the Baku office ensures your experience is smooth from the moment you step in until you board your flight.