A dedicated and customer-centric Crypto Customer Service Specialist with a solid foundation in blockchain technology, cryptocurrency platforms, and customer support. I quickly assist customers with wallet setup, transaction issues, account verifications, and site navigation that delivers a smooth and secure experience for users accessing cryptocurrency across the globe. Having used ticketing systems like Zendesk, Intercom, and Ether can (and block explorer tools), I support users via live chat, email or ticketing. I value concise and clear communication, a fast resolution, and developing a trustworthy environment with all customers while helping users become comfortable and navigate the grey world of crypto.