I&M Bank Unveils Select Banking Sapphire Club to promote premium banking.

I & M Bank Uganda last Friday on 24th October 2025 launched a new product known as Select Banking Sapphire Club aimed at boosting the premium class of their customers to experience luxurious transactions with the bank through the most recent innovations.  

The launch that was held at Serena hotel attracted the cream of the banks customers and partners such as Tycoons Dr. Sudhir Ruparelia, Mr. Charles Mbiire diplomats, esteemed officials from the Buganda Kingdom, sharp-eyed representatives from the Bank of Uganda, senior executives from the I&M Group among others who witnessed launch of the the transformational banking product.

Tycoon Sudhir Ruparelia (R) during the Bank's launch

The Sapphire Club according to the bank is about more than money but it’s about community, influence, and a shared trajectory of success addressing a long-felt gap in the market, a need for a financial service that understands the multifaceted lives of those who drive the nation’s economy.

Robin Bairstow CEO I&M Bank

Robin Bairstow, the Chief Executive Officer of I&M Bank Uganda laid out the club’s philosophy with a conviction that resonated through the room.

“The expectations of premium clients go beyond traditional banking. We’ve created an experience that mirrors their ambition and celebrates their success” he stated

He explained that the product acknowledges that for high-net-worth individuals, banking is not just about safekeeping assets or facilitating transactions, but about having a partner who comprehends the scale of their dreams, the complexity of their ventures, and the desire for recognition that aligns with their stature.

I&M Bank envisions the Sapphire Club as a sanctuary of personalized service. This means moving far beyond a dedicated relationship manager to a concept of seamless, concierge-style financial guidance. Imagine having a single point of contact who not only understands your investment portfolio but can also leverage the bank’s global network to open doors for international business opportunities.

 It’s about crafting financial solutions that are as unique as the individual client’s journey, whether that involves bespoke wealth management strategies, exclusive access to lucrative investment opportunities, or sophisticated estate planning.

The club promises to be a gateway, transforming the bank from a service provider into a strategic ally in its members’ continued growth and legacy-building.

Ultimately, the launch of the Sapphire Club signals a significant maturation of Uganda’s banking industry. I&M Bank is not merely selling a product; it is cultivating an ecosystem where success is both serviced and celebrated. By recognizing that its most valued clients seek a partnership that acknowledges their entire lifestyle and aspirations, the bank is positioning itself at the very forefront of elite customer experience in the country. This move is likely to send ripples through the financial sector, challenging competitors to elevate their own offerings.