Pegasus Airlines Tbilisi office +1-855-742-0149

For budget-conscious travelers in Georgia, Pegasus Airlines is a popular choice for international and regional flights. Known for its affordable fares and wide-reaching network, Pegasus Airlines connects Tbilisi to dozens of cities across Europe, the Middle East, and Asia. To better serve passengers departing from or passing through Georgia, the Pegasus Airlines Tbilisi office offers essential support services tailored to the needs of today’s travelers.

Whether you're flying for business, a family visit, or a long-awaited vacation, having a local office that understands your travel needs adds a valuable layer of convenience and reassurance.

Why the Pegasus Airlines Tbilisi Office Matters

Although Pegasus Airlines provides excellent online tools through its website and mobile app, not every issue can be solved digitally. Some travelers prefer the clarity and security of face-to-face communication, especially when dealing with international flights, multiple connections, or last-minute changes. That’s where the Pegasus Airlines office plays an important role. It’s more than just a place to buy a ticket — it’s a customer service center that offers travelers guidance, clarity, and personalized help. Whether you need help understanding baggage rules, changing your travel date, or confirming entry requirements, the local staff is equipped to assist with professionalism and care.

Services Available 

The office in Tbilisi provides a broad range of services that go beyond basic ticket sales. Here’s an overview of what you can expect:

1. Flight Booking and Reservations

The team can assist you with booking a new flight, selecting the right fare class, choosing seats, or finding the most efficient route for your trip. They can also explain the differences between economy and flex fares, baggage allowances, and available upgrades.

2. Ticket Modifications and Cancellations

Plans change — and when they do, the Tbilisi office can help you modify your itinerary, cancel a trip, or understand the airline’s refund and change policies. They’ll ensure you're aware of any fees or conditions tied to your booking.

3. Baggage Policy Information

Understanding baggage rules is critical, especially when flying low-cost. The office can provide accurate information on carry-on limits, checked luggage allowances, and charges for excess baggage. You’ll also get tips on how to prepay for baggage online to save time and money.

4. Check-in Assistance

If you’re unsure how to check in online or need help with your boarding pass, the Tbilisi office can guide you through the process. They can also provide information on airport procedures, especially for early morning or late-night departures.

5. Travel Documentation Support

Navigating visa rules, passport requirements, and international travel documentation can be overwhelming. The staff at the Pegasus Airlines office can explain which documents are needed for your destination and provide updates on health or COVID-related regulations, if applicable.

6. Special Services Requests

Need assistance for an elderly passenger, traveling with an infant, or bringing a pet? The Tbilisi office can arrange wheelchair service, explain policies on child fares, or provide details on flying with animals. Pegasus aims to make every trip accessible and smooth.

7. Group Travel and Corporate Bookings

Whether you're planning a business trip, school tour, or group holiday, the office can help manage bookings for multiple passengers. They’ll provide group rates, explain booking conditions, and ensure your itinerary is well-organized.

Pegasus Airlines in Georgia

From Tbilisi International Airport (TBS), Pegasus Airlines operates regular flights to Istanbul Sabiha Gökçen International Airport (SAW). Istanbul serves as the airline’s main hub, offering onward connections to more than 120 destinations across Europe, the Middle East, and Asia. With its reliable service and competitive pricing, Pegasus has become a preferred airline for travelers in Georgia looking to explore global destinations without high travel costs. The combination of efficient operations, modern aircraft, and flexible options makes Pegasus an attractive alternative to traditional carriers.

How to Reach 

The Pegasus Airlines is conveniently located for residents of the capital and surrounding areas. While walk-ins are welcome, it’s often a good idea to call ahead or email the office, especially during peak travel seasons or holidays.

Typical contact methods include:

• Phone – For direct assistance or urgent booking needs
  
  

• Email – For sending documents or making general inquiries
  
  

• In-person visits – For complex issues or when you need detailed explanations
  
  

Current contact information, including opening hours and location details, can be found on Pegasus Airlines’ official website or through local travel directories.

The Benefits of Visiting the Tbilisi Office

• Peace of mind – Get reliable, accurate answers directly from airline staff
  
  

• Multilingual support – Speak to someone who understands your language and culture
  
  

• Time savings – Resolve issues in person rather than waiting on long customer service lines
  
  

• Personalized service – Receive guidance tailored to your travel plans and concerns
  
  

This makes the office especially useful for travelers with unique needs, non-standard itineraries, or those unfamiliar with international travel procedures.

Final Thoughts

The Pegasus Airlines office in Tbilisi is more than just a ticket counter — it's a comprehensive service hub for Georgian travelers flying with Pegasus. It offers trusted support, professional advice, and customer-focused solutions for nearly every stage of the travel journey. From booking flights to dealing with last-minute changes, the office is there to make air travel simpler and more accessible.

Whether you’re flying for the first time or are a frequent traveler with Pegasus, having access to a local office brings comfort and confidence. For affordable, reliable air travel backed by responsive customer care, the Pegasus Airlines office in Tbilisi is your ideal starting point.