Orbi 970 Keeps Disconnecting iPhone or iPad? Here’s How to Fix It

Your Orbi 970 keeps disconnecting from iPhone or iPad due to misconfigured network settings. When connections drop, it may stop calls, slow down iCloud syncs, and make iOS work less well overall.
Don’t worry, we’ve got you this guide that has simple Orbi Mesh Troubleshooting Tips that will help you repair iPhone and iPad disconnects. No extra steps, just simple action steps.

1. Figure out when disconnections happen

Finding the right circumstances helps you find the right fixes:

• Are disconnections happening all the time and everywhere or just in certain areas?
• Are they connected to applications that are running in the background or to the device going to sleep?
• Do reconnections happen on their own, or do you have to turn Wi-Fi on and off to be back online?

Writing down these data helps troubleshooting go from generic to specific.

2. Check the versions of iOS and firmware

Keeping both ends of the connection up to date reduces the chance of protocol mismatches:

• Access the admin interface or launch the Orbi app. Select Settings → Firmware Update and install any available updates.
• Install the newest iOS version on your iPhone or iPad.

The following changes can improve signal transmission to IOS devices by improving WPA2/WPA3 compatibility, signal stability, and driver performance.

3. Make managing bands and channels better

Orbi systems can support more than one band at a time, and if you don’t manage them well, iOS handoffs may fail:

• Go to orbilogin.com to get into your router.
• Turn on both Band Steering and Smart Connect in Advanced → Wireless Settings. This will help Orbi automatically move devices to the best band.
• Manually choose clear channels (1, 6, or 11 for 2.4 GHz, 36-48 or 149-165 for 5 GHz) to avoid busy frequencies. Wireless device-heavy locations benefit from this.

When traveling, proper band control lowers the dropout rate.

4. Make sure Orbi is in the best spot and has the best signal coverage

You still need to pay attention to geometry and signal pathways using a mesh system:

• Set up the satellites so that your iPhone gets at least two bars of signal. It doesn’t have to be full, but it should be consistent.
• Avoid placing satellites behind thick walls, glass, or appliances as it decreases signal quality.
• If dropouts keep happening in certain locations, move the closest satellite or install a third one.
• Use the Orbi app’s signal meter or graph tools to find areas with poor signals and add more.
• Good location keeps things going even when they relocate.

5. Make the DHCP lease last longer

Devices that don’t utilize their IP may lose it and cause network disconnects:

• In the Orbi admin panel, first navigate to Advanced, then Setup and further LAN Setup tab and from here you can change the DHCP lease time to 24 to 48 hours.
• Make sure that no two devices have the same IP address.
• If they do, one or both will be disconnected right away.
• Longer leases maintain session states consistent so that roaming and standby wake-ups may happen. read more!