Frontier Airlines AUS Terminal +1-855-742-0149

The Frontier Airlines AUS Terminal at Austin-Bergstrom International Airport is known for its convenience and efficiency. Passengers flying with Frontier Airlines typically depart from the Terminal S, which offers modern amenities, dining options, and streamlined check-in services. Whether you're a first-time flyer or a frequent traveler, the terminal provides a hassle-free experience with clear signage, helpful staff, and easy access to gates. Frontier Airlines focuses on budget-friendly travel, and the AUS Terminal complements that by offering quick security processing and comfortable waiting areas. It’s the ideal starting point for any Frontier journey departing from Austin, Texas.

Frontier Airlines AUS Terminal Guide: Everything You Need to Know

When traveling through Austin-Bergstrom International Airport passengers flying with Frontier Airlines can expect a convenient and efficient experience. Located in the vibrant city of Austin, Texas, AUS serves as a major gateway for both domestic and international travel. As a low-cost carrier, Frontier Airlines offers affordable flights to various destinations, and it operates from the Terminal S at AUS. This comprehensive guide will walk you through everything you need to know about the Frontier Airlines AUS Terminal including check-in procedures, amenities, ground transportation, and helpful travel tips.

Terminal Overview: Terminal S

Frontier Airlines operates out of the Terminal S, the main terminal at Austin-Bergstrom International Airport. This terminal handles the majority of the airport’s commercial flights and is known for its modern design, ease of navigation, and wide range of passenger services. The terminal is named in honor of Barbara Jordan, the first African-American woman elected to the Texas Senate after Reconstruction and a civil rights icon. It features 34 gates, a spacious layout, and state-of-the-art facilities for passengers.

The Frontier Airlines check-in counters are located on the upper level near the ticketing area, and the departure gates are typically situated in the mid-to-west side of the terminal, though this can vary depending on the day and time. Passengers are advised to check their boarding passes and airport monitors for the most accurate gate information.

Check-In and Security Process

Frontier Airlines passengers are encouraged to check in online or via the Frontier mobile app before arriving at the airport. This helps save time and avoid long lines at the airport. Online check-in opens 24 hours before the scheduled departure and allows travelers to select or upgrade seats, pay for bags, and download boarding passes directly to their smartphones.

If you prefer to check in at the airport, you’ll find Frontier’s check-in kiosks and service counters clearly marked in the terminal’s ticketing area. Be sure to arrive at least 2 hours prior to domestic flights and 3 hours before international departures to allow enough time for check-in, security screening, and getting to your gate.

The Transportation Security Administration (TSA) checkpoint is located near the central part of the terminal and moves passengers through efficiently. During peak travel times—such as holidays or weekends—wait times may be longer, so plan accordingly. Remember to follow TSA guidelines for carry-on items, liquids, and electronics to ensure a smooth experience.

Baggage Information

As an ultra-low-cost airline, Frontier offers travelers the flexibility to choose and pay for only the services they need. This includes baggage. Frontier’s policy includes a personal item for free, such as a backpack or purse that fits under the seat. Carry-on bags and checked luggage incur additional fees, which are cheaper when paid for during online booking or check-in.

Frontier passengers can drop off checked luggage at the designated counters in the terminal’s ticketing area. Be sure to adhere to the weight and size restrictions to avoid extra charges. After landing at AUS, baggage claim for Frontier flights is located on the lower level of the Terminal S, where carousel assignments are displayed on monitors.

Dining and Shopping Options

While waiting for your Frontier flight at AUS, there are plenty of dining and shopping options to explore. The Terminal S offers a diverse selection of local Austin flavors, including popular eateries like Salt Lick BBQ, Amy’s Ice Creams, and Tacodeli. Whether you’re craving Texas-style barbecue, fresh coffee, or vegetarian meals, there’s something for every palate.

If you’re looking to shop or pick up last-minute travel essentials, the terminal includes retail stores such as Austin City Limits/Waterloo Records, BookPeople, and various newsstands and gift shops. Travelers can also find tech accessories, magazines, snacks, and souvenirs to make their journey more comfortable.

Wi-Fi and Charging Stations

Austin-Bergstrom International Airport provides free high-speed Wi-Fi throughout the terminal, making it easy for passengers to stay connected while they wait for their flights. Simply connect to the “AUS Free Wi-Fi” network. Charging stations and power outlets are available throughout the terminal, including seating areas and near many gates, so you can keep your devices powered up before boarding.

Accessibility and Assistance Services

The airport is fully accessible to passengers with disabilities. At the Frontier Airlines AUS Terminal it is recommended to notify airport staff when you arrive or to make a wheelchair assistance request in advance. The terminal has elevators, ramps, and accessible facilities for the benefit of all travelers.

AUS's Hidden Disabilities Sunflower Program also helps those with invisible disabilities. Travelers can request a Sunflower lanyard at the information counter to discreetly signal that they may want additional time or assistance while at the airport.

Ground Transportation and Parking

Austin-Bergstrom International Airport offers several ground transportation options for travelers arriving or departing from the Frontier Airlines terminal. Taxis, rideshares (such as Uber and Lyft), shuttles, and public buses are available just outside the terminal.

• Rideshare pickup areas are located in the designated section of the ground transportation area on the lower level.
  
  

• CapMetro buses offer an economical way to travel to and from downtown Austin and surrounding areas. Routes 20 and 100 both connect to the airport.
  
  

• Rental cars are available from the airport’s Rental Car Facility, accessible via shuttle service from the terminal.
  
  

For those driving to the airport, there are multiple parking options including short-term, long-term, economy lots, and valet parking. Pre-booking your parking online can help save time and money, especially during busy travel seasons.

Tips for a Smooth Frontier Airlines AUS Terminal Experience

1. Download the Frontier app – Stay updated on your flight status, gate changes, and receive mobile boarding passes.
   
   

2. Pay for bags in advance – Baggage fees are higher at the airport, so save by purchasing online during booking or check-in.
   
   

3. Arrive early – AUS can get busy, especially during festivals or weekends. Allow ample time for check-in and security.
   
   

4. Pack light – A personal item is free, so pack smart to avoid extra charges for carry-ons or checked luggage.
   
   

5. Stay entertained – Take advantage of local Austin restaurants and live music performances often held in the terminal.
   
   

Conclusion

Traveling through the Frontier Airlines AUS Terminal at Austin-Bergstrom International Airport is a manageable and enjoyable experience with the right preparation. The Terminal S provides modern amenities, delicious food, efficient services, and a touch of Austin’s local culture, all designed to enhance the travel journey. Whether you're flying for business or leisure, Frontier passengers can expect affordability and convenience, especially when familiar with the terminal layout and policies.