All Nippon Airways SFO Terminal +1-855-742-0149

When traveling with All Nippon Airways (ANA), understanding the airport experience can be just as important as the flight itself. For passengers flying in or out of San Francisco International Airport (SFO), knowing which terminal to navigate, what services are available, and how to prepare can make a world of difference. ANA operates out of International Terminal G at SFO, one of the most modern and well-equipped terminals in the United States.

This detailed guide explores everything you need to know about the All Nippon Airways SFO Terminal from check-in and security procedures to lounges, dining options, amenities, and travel tips for both departing and arriving passengers.

Introduction to All Nippon Airways at SFO

All Nippon Airways, often abbreviated as ANA, is a leading Japanese airline known for its outstanding service and punctuality. As a member of the Star Alliance network, ANA connects North America with Asia through major hubs like Tokyo Haneda and Tokyo Narita. At San Francisco International Airport, ANA operates from International Terminal G, the terminal designated for many international carriers.

International Terminal G is designed to handle large volumes of passengers, wide-body aircraft, and offers a smooth, well-organized experience for international travelers. It is equipped with advanced facilities to handle customs, immigration, and security with efficiency and care.

Departures: What to Expect

Check-In

For passengers departing on ANA flights, the check-in area is located on Level 3 of International Terminal G. Travelers are advised to arrive at least 3 hours prior to departure, especially for international flights, to allow enough time for check-in, security, and any necessary procedures.

Check-in counters are clearly marked and well-staffed. There are designated lines for Economy Class, Business Class, and premium passengers such as Star Alliance Gold members. In addition to staffed counters, there are also self-service kiosks for quicker processing. Passengers can check baggage, print boarding passes, and receive information about their flight.

Security Screening

After check-in, passengers proceed to the security checkpoint located on the same level. The TSA screening process at Terminal G is typically streamlined but can experience peak-time delays. Premium passengers and those enrolled in trusted traveler programs such as TSA PreCheck or Global Entry may access expedited screening lanes.

Once past security, travelers enter the main departure hall and can access a wide range of amenities and services before proceeding to their gate.

Lounges and Waiting Areas

All Nippon Airways does not operate its own lounge at SFO, but eligible passengers—such as those flying in Business Class or holding Star Alliance Gold status—are granted access to partner lounges within Terminal G. These lounges offer a peaceful environment to relax, work, or refresh before the flight.

Amenities typically include complimentary food and beverages, Wi-Fi, shower facilities, business centers, and comfortable seating. Lounge availability may vary depending on flight schedules and passenger volume, so it is advisable to check availability during check-in.

Gates and Boarding

ANA flights at SFO generally depart from gates in Concourse G, which is easily accessible after clearing security. Gate numbers are clearly displayed on flight information screens throughout the terminal. Boarding is usually organized by group number, class of service, and loyalty tier, ensuring an orderly and efficient process.

Gate areas offer ample seating, charging stations, and access to nearby shops and restaurants. Airline staff are available to assist with boarding inquiries and accommodate passengers needing additional assistance.

Arrival Experience

Immigration and Customs

For arriving passengers, ANA flights land at Terminal G, and the arrival process begins with U.S. immigration and customs. Travelers are directed to the immigration hall upon deplaning. Depending on citizenship and visa status, passengers will be routed through appropriate lines for document verification.

U.S. citizens, permanent residents, and certain foreign nationals can utilize automated passport control kiosks, while others may need to be processed manually. After clearing immigration, passengers collect checked baggage and pass through customs before exiting into the arrivals area.

Baggage Claim and Ground Transportation

Baggage claim is located on Level 2 of International Terminal G. Carousels are labeled with flight numbers, and monitors display which carousel corresponds to each arriving flight. Baggage handlers at SFO are known for prompt and careful delivery, but during peak times, short delays may occur.

Once baggage is collected, passengers can proceed to the ground transportation area. Options include taxis, rideshare pickups, public transit, hotel shuttles, and rental car services. The terminal is well-signed, making navigation easy even for first-time visitors.

Dining and Shopping at Terminal G

International Terminal G features a wide variety of dining and retail outlets. Whether you're looking for a sit-down meal, a quick snack, or last-minute souvenirs, the terminal has something to offer.

Dining

Passengers can enjoy a mix of global cuisines including Asian, American, and European-inspired dishes. From sushi and noodle bars to gourmet sandwiches and coffee shops, options cater to every palate. Vegetarian, vegan, and gluten-free meals are also available at select outlets.

Shopping

Retail stores at Terminal G include duty-free shops, electronics, travel essentials, books, and fashion. Whether it’s a luxury gift or a pair of noise-canceling headphones, you’ll likely find what you need before your flight. Many stores accept international credit cards and offer multi-language support.

Passenger Amenities

To enhance the travel experience, the ANA terminal at SFO offers a variety of amenities designed with passenger comfort in mind:

• Free Wi-Fi throughout the terminal

• Charging stations near seating areas

• Family-friendly facilities, including nursing rooms and family restrooms

• Pet relief areas for travelers with animals

• Accessible facilities for passengers with disabilities

• Information counters staffed by multilingual personnel

• Art displays and exhibits featuring local artists and rotating exhibitions

These amenities contribute to a modern, relaxing, and culturally rich airport environment.

Connecting Flights

SFO is a major hub for domestic and international travel. For passengers connecting from or to ANA flights, the airport provides airside connections between terminals. This means that passengers do not need to clear security again if they remain within the secure area.

The AirTrain, an automated people mover, connects all terminals and parking structures. It operates 24/7 and is free of charge. Clear signage helps guide passengers to their connecting gates or terminals efficiently.

Final Thoughts

Traveling through All Nippon Airways SFO Terminal is a pleasant and organized experience. Terminal G at San Francisco International Airport is well-equipped to handle the needs of international travelers, offering efficient check-in, streamlined security, comfortable waiting areas, diverse food options, and top-notch passenger services.

Whether you're embarking on a long-haul journey to Tokyo or arriving in San Francisco from Asia, ANA and Terminal G combine to offer a smooth and comfortable airport experience. With thoughtful planning and awareness of the terminal’s layout and services, passengers can look forward to a journey that begins and ends on a high note.