How to Make a Group Booking on Etihad Airways

Learn how to make a group booking on Etihad Airways with easy steps and support. Call +1-855-546-5011, +1-855-546-5011, or +1-855-546-5011.

Jan 21, 2026 - 10:16
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How to Make a Group Booking on Etihad Airways

Understanding the Group Concept

A group booking with Etihad Airways is a reservation made by a group of people who are sharing one reference in a single flight and on the same date.

  1. A group in Business Class can have as few as six members, and groups in First Class, as few as four members, can be eligible.
  2. In Economy Class, a group comprises ten or more passengers.

Typically, infants are not included in this count. Instead of being made as individual reservations, group reservations must be made and handled jointly.

Why Make a Group Reservation?

Group reservations can apply in family vacations, school tours, business travel, sports teams, and special events such as conferences or weddings. Etihad's special pricing, coordinated seat allocation, and dedicated service support make it easier to transport large groups.

What is the Method of getting the Group Booking Process going?

Obtaining Crucial Information First

You should gather the trip information that Etihad or a sales office will require before contacting them:

  • Travel dates and locations planned
  • The preferred cabin class (Economy, Business, or First); 
  • The approximate number of people
  • Any unique demands (such as preferred food or seats)

This preparation guarantees that your initial inquiry is effective and that Etihad can immediately verify availability and pricing.

How to Reach Etihad Group Sales

Group reservations cannot be made directly through Etihad's public website or regular online booking methods (GDS agents cannot request groups directly there). Instead, you need to get in touch with a local Etihad sales office or the Group Sales Team.

  • You can do this by calling a regional Etihad office or group travel desk. 
  • sending an email to the corporate travel or group booking address; 
  • or using Etihad's official channels or online contact forms.
  • By making direct contact, you can be guaranteed that your request gets to the team of experts who can handle group reservations.

After you get in touch with Etihad, what happens?

Making a Quote Request

Following receipt of your request and the above-mentioned travel information, Etihad will:

  1. Verify flight availability for the dates and route of your group.
  2. Provide the terms and circumstances that apply to group travel. 
  3. Create a group fare quote based on available inventory

Group bids often involve special pricing, and you will most likely be provided with a period of time to make a decision and confirm. The price is set at the demand and the number of seats available at that specific time.

Analysis and Receipt of the Quotation

After obtaining the quote from Etihad.

  • Examine price, deadlines for tickets, deposit requirements, and cut-off dates. 
  • Check that all the passengers are informed about the terms (change of name, cancellations, etc.).
  • Once you are satisfied, you say that you will take the quote and pass it to the deposit stage that secures your group tickets.

What are the reservation and Ticket Requirements?

Putting Money Down

Etihad will set a deadline for paying the necessary deposit to secure the group tickets. As specified in the group agreement, payments are typically taken via bank transfer or credit card. The deposit guarantees that your tickets are reserved until the following stage and helps reduce inventory spoilage.

Finishing Passenger Information

Following the deposit:

  • Generally, all passenger names must be submitted by the ticketing deadline. 
  • The reservation may be canceled if the passenger name submission deadline is missed.
  • Etihad aggressively enforces the time constraints for both deposits and tickets. Failure to meet either deadline may lead the airline to cancel your reservation, and this would mean that you would have to begin afresh- oftentimes with different fare plans.

What other Services and Perks are on the menu?

Assignments of Seats and Special Requests

Though you may require clarification of specific seating requests in advance, especially when dealing with large groups of people or specific cabin parts, Etihad can ensure that they can allocate seats to a specific group and get them to sit together. Group travelers may also request special meals and other services to meet the needs of the group; this is usually done through the group team, not via the internet.

Assistance and Group Check-In

Group check-in is one of the benefits of traveling in a group; Etihad encourages this to facilitate everyone's departure. Your group may be handled collectively by an airport representative, expediting the boarding procedure.

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