How to Cancel Order on Meesho: A Complete Step-by-Step Guide

Online shopping has become an essential part of our daily lives, and platforms like Meesho have gained immense popularity in India for providing affordable products with a vast variety of options. Whether you’re buying clothes, accessories, electronics, or home décor, Meesho ensures you get budget-friendly deals delivered to your doorstep.

However, sometimes situations arise when you need to cancel an order—maybe you ordered the wrong size, found a better deal, changed your mind, or simply no longer need the product. If you’re wondering “How to cancel order on Meesho?”, you’ve come to the right place.

In this comprehensive guide, we’ll walk you through the step-by-step process of canceling an order on Meesho, explain the refund policies, and share some important tips to make your cancellation process smooth and hassle-free.

Why You Might Need to Cancel an Order on Meesho

Before diving into the cancellation steps, let’s quickly look at the most common reasons customers cancel orders on Meesho:

• Wrong product selection – Accidentally ordering the wrong item, size, or color.

• Change of mind – Deciding not to purchase after placing the order.

• Better deal elsewhere – Finding the same product at a lower price on another platform.

• Delayed delivery – Not needing the product if the estimated delivery time is longer than expected.

• Technical errors – Mistakenly placing multiple orders for the same product.

Whatever the reason, Meesho makes it relatively simple to cancel an order, provided you do it before the product is shipped.

How to Cancel Order on Meesho (Step-by-Step)

Here’s a detailed breakdown of the cancellation process:

Step 1: Open the Meesho App

• First, ensure you are logged into your Meesho account.

• Open the Meesho app on your smartphone. Currently, order cancellation is best managed through the app rather than the website.

Step 2: Go to ‘My Orders’

• Tap on the ‘My Orders’ section available in the bottom menu of the app.

• This will display all your recent orders with their current status (Processing, Shipped, Out for Delivery, or Delivered).

Step 3: Select the Order You Want to Cancel

• Scroll through your order history and tap on the product you wish to cancel.

• This will open the order details page, where you can view delivery status, price, seller details, and payment mode.

Step 4: Tap on ‘Cancel Order’

• On the order details page, you’ll find the ‘Cancel’ option (if the product hasn’t been shipped yet).

• Tap on ‘Cancel’ to proceed.

Step 5: Choose a Cancellation Reason

• Meesho will ask you to provide a reason for canceling the order.

• Select an option from the list provided, such as:

  • Ordered by mistake

  • Found a better deal

  • No longer needed

  • Wrong product ordered

  • Other reasons

Step 6: Confirm Cancellation

• After selecting the reason, tap on ‘Confirm’ to finalize the cancellation.

• You’ll receive a confirmation message on the screen, and the order will move to the ‘Cancelled Orders’ section.

Important Things to Know About Cancelling Orders on Meesho

1. Timing Matters

   • You can only cancel an order before it has been shipped. Once shipped, you will not see the “Cancel” option.

   • In such cases, you can opt for return after delivery.

2. No Cancellation Fees

   • Meesho does not charge any fees for order cancellations. It’s completely free.

3. Refund Policy

   • If you paid online (via UPI, debit card, credit card, net banking, or wallet), the refund will be credited to your original payment method.

   • Refunds typically take 5–7 business days, depending on your bank.

4. Cash on Delivery Orders

   • If you chose Cash on Delivery (COD) and cancel before shipment, you won’t have to pay anything.

   • If you wish to return after delivery, Meesho provides an easy return and refund option.

How to Cancel a Shipped Order on Meesho

Many users ask: “What if my order has already been shipped? Can I still cancel it?”

Unfortunately, once the order has been shipped, the cancellation option is no longer available in the app. However, you still have two options:

1. Refuse Delivery

   • When the delivery executive arrives, you can refuse to accept the order.

   • The order will be returned to the seller, and if it was prepaid, your refund will be processed after the product reaches back.

2. Return After Delivery

   • If you accept the order but later decide you don’t want it, you can raise a return request within the allowed return window.

   • Go to My Orders > Order Details > Return/Exchange and follow the steps.

How to Check Refund Status After Cancellation

If you’ve canceled a prepaid order, it’s natural to be concerned about your refund. To check the status:

• Open the Meesho app.

• Go to My Orders > Select the cancelled product.

• Tap on ‘Refund Status’ to track your refund progress.

Tips to Avoid Cancellation Hassles on Meesho

While cancellations are easy, avoiding them saves time and effort. Here are some tips to shop smarter:

• Double-check product details – Verify size, color, and product description before ordering.

• Read customer reviews – Feedback from other buyers helps you make better decisions.

• Compare prices – Ensure you’re getting the best deal before placing the order.

• Track order status – Cancel as early as possible if needed, ideally before shipment.

Frequently Asked Questions (FAQs)

Q1. Can I cancel an order on Meesho after it has been shipped?
No, you cannot cancel after shipment. Instead, you can refuse delivery or return the product after receiving it.

Q2. Will I get a full refund if I cancel my order?
Yes, Meesho provides a full refund for prepaid orders when canceled before shipment.

Q3. How long does Meesho take to process refunds?
Refunds usually take 5–7 working days, depending on your payment method and bank.

Q4. Can I cancel part of an order if I ordered multiple products?
Yes, you can cancel individual items from your order without canceling the entire order.

Q5. Is there a cancellation fee on Meesho?
No, Meesho does not charge any cancellation fees.

Final Thoughts

Canceling an order on Meesho is a simple process that can be completed in just a few taps on the mobile app. Whether you placed the wrong order or changed your mind, you can cancel before the product is shipped without any charges. For shipped orders, you always have the option to refuse delivery or raise a return request later.

By following the steps outlined in this guide, you’ll know exactly how to cancel an order on Meesho and how to handle refunds without stress. The key is to act quickly and keep track of your order status.

At Digibells, we aim to simplify online shopping for you with clear guides, tips, and tutorials. If you found this article useful, don’t forget to share it with your friends and family who shop on Meesho.