Ulf Persson, Chief Executive Officer at ABBYY - AITech Interview
Learn about the most significant issues that the IT services sector is currently facing.
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Ulf, can you tell us about your background and how you became the CEO of ABBYY? How did you start, what were the most pertinent challenges, and how did ABBYY triumph?
ABBYY has been special to me since the days when I worked at an investment firm earlier in my career. What attracted me to ABBYY was, and still is, making transformative changes to how customers can make their data work smarter and give them better business results.
My official journey with ABBYY began when I became a member of the ABBYY Group Board in 2002 then Chairman of the Board in 2015. I became CEO of ABBYY in 2017, so I have a long appreciation of the company and its values that I’m proud to now be leading.
Our biggest triumphs are when we make a difference to customers. We’re especially proud in how we helped many companies overcome significant challenges during and post pandemic. We helped them know where best to start automation initiatives and understand their business processes better, transition them to the cloud, accelerate their digitization efforts, and get them up and running quickly. Most notable included seeing our customers fund loans faster, review drug applications faster, and enable customers to conduct more self-service transactions from smartphones during a time when remote and social distancing forever changed how we work. From adapting to unstable markets to developing new solution strategies, the people at ABBYY have proved their resilience when it comes to embracing change and overcoming obstacles. I believe ABBYY’s customer-centric approach to teamwork and collaboration is a key component in our ability to work past adversity.
Can you share your vision for ABBYY? What are your long-term goals and aspirations for the organization?
We envision a world where organizations can put their information work more seamlessly, enabling businesses to provide customers with experiences that make their lives better, more productive, and fulfilling. We support this vision by drawing from over 30 years of experience as a trusted and innovative organization with a successful track record, and we use that confidence to transform businesses’ outcomes. We know we’re on the right track because we’ve been recognized by more than a dozen influential analyst firms as a leader in intelligent document processing (IDP) and process mining. Additionally, we have more than 10,000 customers worldwide, including many in the Fortune 500, who trust us to power their intelligent automation. No matter what document, format, language, or context we’re working with, we have the expertise to meet and exceed client expectations – and that remains as ABBYY’s ultimate goal.
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