Xbox could get an AI chatbot that answers your support questions

The chatbot is reportedly being tested on answering support questions for Minecraft Realms.

Xbox could get an AI chatbot that answers your support questions
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Credit: Joe Hindy / Android Authority
  • Microsoft is working on an AI chatbot for Xbox.
  • The chatbot would be a virtual support agent used to automate support tasks for Xbox users.
  • AI-powered Copilots could also be in the cards for safety and moderation tasks on Xbox.

As Microsoft continues to explore potential uses for AI in its products, Xbox is not being left out of the conversation. A new report claims the company is working on an AI chatbot that will answer players’s support questions.

According to The Verge, Microsoft has confirmed it is currently testing an AI chatbot for the Xbox platform. Sources close to the matter have told the outlet that this chatbot was created to automate support tasks for Xbox users.