How to Fix a Constant Orange Light on Your Virgin Media Hub?

There are a lot of LEDs on the Virgin Media hub device that shows its status and what’s happening with the device. Orange light is one of them. Here, in this article post, we will provide the meaning of constant orange light on your Virgin Media hub and how to deal with it using major tips and solutions. So, let’s dive into this troubleshooting guide for the Virgin Media hub lights straight away.

What Does Orange Light on a Virgin Media Hub Actually Mean?

That steady orange light on your Virgin Hub isn’t random. It’s a status signal and it’s trying to tell you something’s not quite right. Most commonly, it’s linked to one of the following:

• Firmware Update in Progress: If the hub’s updating its internal software, the orange light may stay on.

• Connection Issue: The hub might not be connecting properly to Virgin Media’s network.

• Wi-Fi Mode Issue: Sometimes the orange light indicates Wi-Fi is on, but internet access is disrupted.

• Overheating or Internal Fault: Rare, but a possible cause.

Virgin Media doesn’t always explain this clearly, but these are the usual suspects.

Let’s Take Care of that Orange Light

Here’s what you need to do, step-by-step, to fix that orange light issue.

1. Restart the Hub

Don’t skip this. A quick reboot can solve most problems.

How to do it:

• Switch off the hub using the power button.

• Unplug it from the power socket.

• Wait for 60 seconds.

• Plug it back in and turn it on.

Now watch the light. It should cycle through white, flash a bit, and eventually settle to white if all is good. If it stays orange… keep reading.

2. Check Virgin Media Service Status

Before blaming your hub, check if there’s an outage in your area.

• Go to the Virgin Media Service Status page

• Enter your postcode

• If there’s a reported issue, Virgin is likely working on it. That orange light may just be waiting for them to sort it out.

If there are no outages, move to the next step.

3. Inspect the Ethernet Cables & Wall Socket

Sometimes it’s not the hub it’s the cables.

• Make sure all cables are plugged in firmly and correctly.

• Check the white coaxial cable connecting the hub to the Virgin Media wall socket.

• Look for any loose connections, kinks, or damage in the cables.

If anything looks frayed, bent, or improperly seated, reseat it or replace it.

4. Try the Hub in Modem Mode

This one’s a bit techy but useful.

• Access your hub by going to 192.168.0.1 in your browser.

• Login (default password is on the bottom of your hub).

• Switch to Modem Mode temporarily.

• Then switch it back to Router Mode.

Why? This can reset its internal networking and clear up glitches. Just make sure to reboot after switching modes.

5. Factory Reset

• Look for the reset hole at the back of your hub.

• Use a pin or paperclip to press and hold the button inside for 10-15 seconds.

• The hub will reset, reboot, and (hopefully) come back with a solid white light.

Note: You’ll lose custom settings like Wi-Fi name/password so have that info handy to reconfigure after the reset.

What If the Orange Light Still Won’t Budge?

At this point, you’ve done everything a user reasonably can. If the orange light is still solid:

• It might be a hardware fault.

• Or an internal overheating issue.

• Or a network registration problem with Virgin’s end.

The Summary

We hope that you have followed all the tips and solutions to fix this constant Virgin Media router orange light flashing and solved this tech error easily.