Call Center Companies

Fusion CX

Description: Fusion CX, a global Business Process Management (BPM) company with over two decades of experience, excels at connecting brands and customers through a blend of AI technology and human interaction. Operating across 15 countries, including the US, UK, India, and the Philippines, they leverage a network of over 20,000 support experts across 40 locations to serve over 250 businesses in diverse sectors. They offer comprehensive inbound and outbound BPM solutions designed to elevate Customer Experience (CX) management, improve customer interactions, and foster brand loyalty across more than 25 languages. Fusion CX's commitment to excellence is underscored by prestigious awards like "BPO Organization of the Year 2024 – India" and "Best Global Contact Center Solutions Provider 2024," highlighting their top-notch, technologically advanced customer engagement solutions. 

Reviews from Clients: "They manage to work even during holidays."

Simply Contact

Description: Simply Contact is a customer support outsourcing company based in Europe, known for delivering personalized, multi-channel support in over 18 languages. They work closely with global brands, integrating into existing processes to provide seamless service. Their team handles calls, chats, written requests, and group bookings with empathy and efficiency. Simply Contact supports major clients like Wizz Air, offering multilingual assistance in English, Polish, German, Italian, and French. With certifications like PCI DSS, ISO 27001, and GDPR compliance, they ensure top-tier data security and 99.99% service continuity. Their AI-powered support and analytics help clients track satisfaction and reduce service costs. Recognized as a G2 High Performer and ranked among the top 500 BPOs, Simply Contact is considered one of the best call centre companies for quality, trust, and global customer engagement. 

Reviews from Clients: "They ensure continuous monitoring and analytics processes to track project performance and improve workflows."

Valoris Center

Description: Valoris Center is a Romanian-owned BPO company with nearly two decades of experience and operations across Romania and Serbia. With a team of over 550 professionals, Valoris handles more than 10 million customer interactions annually in over 10 languages. They serve 13 industries, including banking, retail, telecom, and healthcare. Their services cover inbound and outbound support, back-office tasks, recruitment, training, and content management. Valoris uses top tech solutions like Microsoft CRM and Cisco IPCC to deliver both human-led and automated services. Certified with PCI DSS, they prioritize security, efficiency, and inclusion. Recognized with global awards like the Clutch Global Award and ECCCSA Bronze, Valoris is known for high-quality service and innovation. Their proven track record places them among the best call centre companies for global businesses. 

Reviews from Clients: "They still manage to be flexible and adaptable to our needs, making our mission easier."

SupportYourApp

Description:  SupportYourApp is a top supplier of assistance-as-a-Service, offering more than 250 businesses in more than 30 countries safe, multilingual technical and customer assistance. Known as one of the Top Call Center firms, it provides AI-powered solutions for sectors including e-commerce, finance, and SaaS. With more than 2,000 experts who speak more than 60 languages, the firm guarantees round-the-clock worldwide coverage. SupportYourApp's GDPR, HIPAA, and CCPA compliance, as well as its ISO/IEC 27001 and PCI DSS Level 1 certifications, demonstrate its dedication to quality. The 2024 Excellence in Customer Service Award and inclusion on the Inc. 5000 list are recent honors. Due to its great working culture, it was recognized with Comparably's Best Company Outlook award in 2025.

Reviews from Clients: "We're impressed with their dedication to helping us achieve our goals whenever they can or whenever we need them."

Superhuman Prospecting

Description: One of the top B2B sales companies, Superhuman Prospecting, focuses on lead generation, appointment scheduling, and cold calling. They have successfully run campaigns for over 900 businesses in a variety of industries, including manufacturing, healthcare, and technology, using their exclusive H2H Sales Script Methodology. Superhuman Prospecting has received recognition as one of the Top Call Center firms and has won two Philadelphia's 100 Fastest Growing Company honors and two Inc. 5000 honors. They are a reliable partner in sales development because of their clear real-time reporting, flexible month-to-month contracts, and US-based team of skilled SDRs, all of which demonstrate their dedication to quality. 

Reviews from Clients: "We were impressed with their ability to understand our client's highly-nuanced sales pitch."

Source: https://netvorker.com/listing/call-center-companies